Exchanges & Returns

If you are not completely satisfied with your order, exchanges or returns can be done within 15 days of delivery if the product is in the original condition with tags attached.

Please hold onto the packaging and re-use this to return to us with and we can exchange or refund your purchase.

Please get in touch with us at to request a return courier label, we will then email it to you.

Ensure your parcel is tracked, Atér cannot be liable for any exchanges or returns that are damaged or lost in the post.

Atér has the right to refuse exchange/refund if the product is worn or damaged.